BOUTIQUE GUIDE ·
How to track tailoring orders, fittings and delivery dates
Short answer. Give every order a stage, a fitting date and a promised delivery date, and review open orders each morning by what is due next. Note the occasion date and plan backwards from it, leaving time for alterations. Atelier Elite shows open orders with their status, fittings and delivery dates on a calendar, and on paid plans can send customers WhatsApp updates with their consent.
Use a few clear stages
Too many stages are never kept up to date. Most boutiques need three that everyone understands: in production, ready and delivered. Add internal steps such as cutting or embroidery only if someone will actually update them.
Review open orders every morning
- List orders due in the next few days, oldest promise first.
- Check today’s fittings and appointments.
- Call customers whose garments are ready but not collected.
- Move dates early, and tell the customer, when something will be late.
Fittings and alterations
Book the fitting when you take the order, not when the garment is nearly done. Leave enough time after the fitting for alterations, especially for bridal and heavy embroidery work. Record what changed at each trial so the next person knows.
Orders with several garments
Wedding orders often include several outfits for one family. Track each garment with its own price and status so you can hand over what is ready without losing track of the rest.
Keep customers updated
A short message when a garment is ready, a reminder before a fitting and a note about the balance due save many phone calls. Message only customers who have agreed to receive updates.
Where Atelier Elite fits
Atelier Elite tracks each order as in production, ready or delivered, with fitting and delivery dates on the calendar and appointments you can reschedule. Optional settings add several garments in one order with partial handover, fitting trials with rework and a quality checklist, occasion dates with delivery-risk warnings, and a daily list of late, due and unassigned work.
Growth includes 100 WhatsApp order updates a month; Elite includes 500 and adds automatic reminders and a client order-status portal. Customers must agree to receive WhatsApp messages. Plans are Starter ₹499, Growth ₹999 and Elite ₹1,999 a month. Every new boutique account gets one 14-day free trial and can try any plan during it.
Questions
What is the simplest way to track tailoring orders?
Give each order a stage and a promised date and look at the list daily, sorted by what is due next. An app such as Atelier Elite does this for you and adds fittings and deliveries to a calendar.
How do I avoid missing delivery dates in wedding season?
Record the occasion date with every order, plan the fitting and delivery backwards from it, and review the next few days every morning so you can move work or warn the customer early.
Can customers check their order status themselves?
With Atelier Elite’s Elite plan, customers can open a client portal link to see their order status and approve designs.